When You're Ready To Take The Leap
How We Work |
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| Partner with Client Management Based on years of experience, Pilkington Partners believes that successful consulting assignments begin with the creation of an integrated management team. Integrated in the sense that the consultant and client management work together to identify issues, create and implement solutions, then closely monitor them and adjust if necessary. | |
| Collaborate and Communicate We work hand-in-hand with our clients through active participation in a collaborative, communicative style. This manifests itself throughout the process in frequent client contact through email, telephone, progress reports and in person when and where it is appropriate. It means respectfully advancing an opinion based on our experience, knowledge of the facts, needs and options. Ultimately it will be a client’s decision on issues and actions, but we feel an obligation to ensure they are well informed whether news is good or bad. | |
| Tailor and Evolve our Role Pilkington Partners tailors its role to the overall client need or a specific need at a point in time. Our role can also evolve as needs change, projects progress and/or the client reliance and comfort with Pilkington Partners grows. We frequently serve as business advisors providing as-needed business counsel, as performers of detailed work tasks and as project lead, managing the project team and associated work activities. | |
| Leverage Relationships In addition to counseling and mentoring our clients where appropriate, our extensive group of professional relationships can provide expanded reach and experience across diverse business functions and industries. | |
| Customer Driven and Fact Based Our work is built around the client’s end customer and is driven by facts. This is accomplished through consumer and market research, analytical review of client, industry and market data, customized collection of both qualitative and quantitative data, competitor analyses and the use of financial modeling, metrics and benchmarks as appropriate. |
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| Manage the Money
In addition to a focus on facts and data to create solutions, Pilkington Partners assists
with financial modeling and planning for setting and meeting budgets, profit margins and revenue goals. |
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| Share Risk and Reward Based on the nature of our role and the financial profile of our client and the
project, Pilkington Partners has a record of creating innovative billing and funding scenarios that recognize shared risk and reward. |
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| Confidentiality and Non-Compete Before we commence on a project we satisfy any needed confidentiality or non-compete agreements required by a client or either of the two Pilkington Partners executives. |
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